The Join Program Food program aims to provide healthy and delicious food options to companies and their employees. The program utilizes a platform, the ‘Program Food app,’ which allows employees to easily order healthy meals. The goal is to promote innovation in corporate catering by offering flexible and quick solutions that meet the needs of modern companies and their employees. The program seeks to minimize food waste through smart scheduling and the use of seasonal, locally sourced products. The Join Program Food App delivers a hassle-free experience for efficient eating and zero waste, resulting in real outcomes.

Company: Endeavour

Client: Join program

Year: 2025

Process Overview: UX Analysis and Optimization

To achieve an enhanced user experience for the Join Program project, I undertook a comprehensive analysis of the existing live app. This process was structured around three core components:

Analysis of the Current Live App
To gain a deep understanding of the app’s performance and user experience, I executed the following steps:

Audit & Evaluation
I conducted a thorough assessment of the app, focusing on usability, performance, and visual consistency. This evaluation involved a detailed examination of the navigation structure, interaction patterns, and overall user flow. I identified areas where users might face challenges and assessed how effectively the app meets their needs.

User Feedback & Analytics
By conducting weekly UX Alignment meetings within an Agile framework—collaborating closely with project owners, the development team, and the client—I identified bottlenecks and opportunities for improvement. These insights were enriched through structured user research, including interviews and usability testing, to better understand user needs and pain points. Additionally, app reviews and analytics data provided valuable quantitative feedback, enabling data-driven optimizations that directly enhanced the user experience.

Competitive Research
I performed an in-depth analysis of similar apps in the market to identify best practices and innovative solutions. This research informed the formulation of optimizations that not only address user needs but also align with industry standards and expectations.

These insights serve as the foundation for targeted UX improvements, ultimately enhancing the app’s user-friendliness and efficiency for the end user. By implementing these changes, we aim to create a more satisfying and engaging experience that encourages user retention and satisfaction.

Process Overview: UX Analysis and Optimization

To achieve an enhanced user experience for the Join Program project, I undertook a comprehensive analysis of the existing live app. This process was structured around three core components:

Analysis of the Current Live App
To gain a deep understanding of the app’s performance and user experience, I executed the following steps:

Audit & Evaluation
I conducted a thorough assessment of the app, focusing on usability, performance, and visual consistency. This evaluation involved a detailed examination of the navigation structure, interaction patterns, and overall user flow. I identified areas where users might face challenges and assessed how effectively the app meets their needs.

User Feedback & Analytics
By conducting weekly UX Alignment meetings within an Agile framework—collaborating closely with project owners, the development team, and the client—I identified bottlenecks and opportunities for improvement. These insights were enriched through structured user research, including interviews and usability testing, to better understand user needs and pain points. Additionally, app reviews and analytics data provided valuable quantitative feedback, enabling data-driven optimizations that directly enhanced the user experience.

Competitive Research
I performed an in-depth analysis of similar apps in the market to identify best practices and innovative solutions. This research informed the formulation of optimizations that not only address user needs but also align with industry standards and expectations.

These insights serve as the foundation for targeted UX improvements, ultimately enhancing the app’s user-friendliness and efficiency for the end user. By implementing these changes, we aim to create a more satisfying and engaging experience that encourages user retention and satisfaction.

New Features

1. Location Switcher for Multiple Business Locations

Problem Statement
Users with access to multiple corporate restaurants often experience confusion when selecting the correct location. This leads to inefficiency in the ordering process.

Solution
The introduction of a location switcher allows users to easily switch between restaurant locations, making the ordering process faster and more intuitive.

Features & Expectations

• Easily switch between different restaurant locations within the app.

• Clear interface displaying available locations and their menu offerings.

• Set preferred locations for quicker access.

• Location recognition based on the user’s current location (if permitted).
  
  
  

Result
By implementing this feature, we enhanced usability and efficiency for employees who use multiple business locations.

2. Overview of Pre-Orders in the Shopping Cart

Problem Statement

Users who place pre-orders at different restaurants lack a clear overview of their placed orders. This can lead to confusion and missed meals.

Solution

A structured overview in the shopping cart displaying orders per restaurant and order date, ensuring users always have insight into their placed orders.

Features & Expectations

• Clear display of all pre-orders, sorted by restaurant and date.

• Clear indication of confirmed and scheduled orders.

• Easy management of modifications or cancellations.

Result
In addition to improved user convenience, this feature enhances operational efficiency:

Better planning of purchasing and inventory management.

Reduced food waste through better insight into expected orders.