With the moving service of PostNL it is easy to forward your mail automatically to your new address. You can easily pass on an address change to organisations, such as your insurer, bank and telecom provider. This can be arranged for several residents, ranging from 2 weeks to 12 months. Users are 87% more satisfied with the improved moving service. The simplified new user experience is built up of clear steps in a wizard flow. The implementation of the PostNL brand refresh illustrations and typography creates a clear communication hierarchy.